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Terms and Conditions
Terms and Condition
Privacy Policy
Private Policy
Effective: 12 April 2021
Vaxcen Inc. (“Vaxcen”) ensures continued protection of your personal information with our organizational, physical, and technical measures for data protection, including policies for evaluation, monitoring, and review of operations and security risks. This Privacy Policy governs the manner in which Vaxcen collects, uses, maintains and discloses information collected from customer (each, a “customer”) of Vaxcen (“Site”). This Privacy Policy applies to the Site and all products and services offered by Vaxcen.
This Privacy Policy informs you of updates in our corporate policies regarding the collection, use, storage, disclosure, and disposal of personal information we receive and collect from customers, patients, payees, and any individual who communicate, raise inquiries and concerns, as well as transact with us or through our authorized representatives, official websites and platforms, and web-based applications and channels. This Privacy Policy shall be subject to changes in our policies as well as legal and regulatory developments. We shall notify you of the changes by posting in our website and other means of communication for your information and reference.
1 | Personal Identification Information |
1.1 | We may collect personal identification information from Customer in a variety of ways, including, but not limited to, when Customer visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Customer may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Customer only if they voluntarily submit such information to us. Customer can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. |
1.2 | We have implemented reasonable technical, physical, administrative, and organizational safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity. |
1.3 | Vaxcen ensures that electronic copies of patient data are protected to the same extent that physical files and storage media containing patient data are secured. Encrypting patient data both in-transit and at rest ensures that the files are locked and only accessible to authorized persons. |
1.4 |
When using the Vaxcen and other associated services, we may collect and use the following data about you:
1. Complete name; |
2 | How We Use Collected Information |
2.1 | 2.1. Vaxcen may collect and use Customer personal information for the following purposes: |
2.1.1 | To Process Account Verification and Booking of Appointment |
We may use the information Customer provide about themselves for verification purposes and to process the booking of appointments to allow Customer to avail of the products and services of Vaxcen. We do not share this information with outside parties except to the extent necessary to provide the services. | |
2.1.2 | To Send Periodic Emails |
We may use the email address to respond to inquiries, questions, and/or other requests as well as to send periodic emails that will inform customer on the latest updates on the services of Vaxcen. You agree to opt-in to all communications from us. We will provide you with an opportunity to opt-out of newsletter communications. We will never provide your Personal Information to third parties for direct marketing or other unrelated purposes without your written consent. Unfortunately, we are unable to allow you to opt-out of the emails we send you for certain legal, compliance or administrative purposes (e.g. mandatory reporting of notifiable diseases). |
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2.1.3 | Profiling and Automated Decision Making |
We may use Automated Decision Making (ADM) to improve your experience. For example, so that we can provide you with a fast and efficient service, we may use ADM to verify your identity documents, or to confirm the accuracy of the information you have provided to us. None of our ADM processes will adversely affect the privacy of your personal information. | |
2.1.4 | Healthcare Information |
We keep a record of the health information you provide us. This record may include your test results, diagnoses, medications, your response to medications or other therapies, and information we learn about your medical condition. We may disclose this information so that other doctors, nurses, and entities such as laboratories can meet your healthcare needs. We may communicate with you regarding the availability of Services on behalf of your healthcare provider, otherwise, we do not market to patients. We may also send you reminders and other information related to your care on behalf of your healthcare provider. Periodically we may send offers and other promotional communications to healthcare providers. | |
3 | How We Protect Your Information |
3.1 | We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. |
3.2 | We restrict access to your Personal Information only to Vaxcen employees, affiliates, and subcontractors who have a legitimate business need for accessing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic, and procedural safeguards that comply with the relevant laws and regulations to protect your Personal Information from unauthorized access. |
3.3 | We employ security products, such as firewall and data encryption, and other internal controls which are meant to safeguard all our servers and information systems, including the data stored in these systems. Sensitive and private data exchange between the Site and its Customer are held safely and securely over an encrypted communication channel, both in-transit and at rest. |
3.4 | Where we have a legal obligation to do so, we have appointed Data Protection Officers (DPOs) to be responsible for Vaxcen’s privacy program. If you have any questions about how we protect or use your Personal Information, you can contact our DPOs by email at dpo@vaxcen.com. |